Frequently Asked Questions at Rural Massage
"For my first visit Julie patiently explained the massage, listened carefully to my questions and put me fully at ease!"
Each of my clients is unique, and I genuinely value the rapport we build together. While I’ve answered some common questions below, not everything can be addressed in advance. For this reason, I warmly encourage you to book an introductory session at the discounted first-visit rate. This gives us a chance to meet, discuss your individual needs, and tailor the massage experience specifically for you.
What is a 'Full Body' massage?
A 'full-body' massage is an often referred to term, used by massage therapists world-wide. Rather than just a specific 'head and shoulder' massage, for example, a full body massage typically includes the head (crown, temples and forehead), neck, shoulders, back, hips, glutes, legs and feet. If you wish to exclude any part of the body, or to spend more time on certain areas, the best time to discuss this is, in-person, during the short consultation chat before the massage itself.
What can I expect with a Relaxation Massage?
Expect to be pampered. A relaxing, or relaxation massage, is a gentle treatment that promotes increased circulation, relieves muscle tension and diminishing stress. The room will be warm, the ambience will be soothing, and soft lighting and music will help you to relax and enjoy some well-deserved TLC. Expect long, flowing, gentle strokes with soft hands and forearms. There will be no 'search and destroy' targeting of deep knots, no kneading or aggressive thumb work, or limb manipulation.
What happens during the consultation?
This is a perfect time to chat about the massage to follow so that communication is clear for both parties. It is a respectful and informal conversation. You will be asked to share any medical information that may be helpful (for example, recent surgery, injury or arthritis) so that this can be considered to make your massage time more enjoyable. You may wish to discuss any areas of your body that you do not wish to be massaged (for example, some clients may not wish their crown/head to be touched). If you have any queries at all, this is the time to ask.
What massage oils are used?
I have a range of organic oils that I like to work with. If you have a nut allergy, a medical-grade massage gel is available.
Will I need to fully undress for the massage?
Your comfort is the most important thing. You are welcome to undress to the level you feel comfortable with. Many clients choose to wear underwear, while others prefer to fully undress to allow for a more unrestricted massage experience. Either option is absolutely fine. The choice is entirely yours.
Do you use towels for privacy?
Yes, towels are used by default for warmth, draping, and privacy so only the area being worked on will be uncovered. Your comfort is always the priority. Some clients prefer not to use towels, as they find it more liberating. This is entirely a personal choice and will always be respected.
What do you mean by 'clothing optional' spa?
'Clothing optional' means that you can choose to wear swimming attire, or not. The spa pools (there are two running during the summer months) are outdoors, have all-year-round wind, rain and UV protection, are privately located on the property and a have an additional moveable privacy screen. This means that you can disrobe, enter and exit the spa pool in privacy, and just relax. The spa pool area is a short few metres away from the massage room and you may wear a towel or spa robe provided. You will be asked to shower before the spa and facilities are provided for this.
How long do I spend in the spa pool?
After the consultation and a freshen up in the shower (if needed), you'll have close to approximately 25 or 50 minutes to enjoy a deep soak depending on the the package. This is completely up to you, however. If you feel you're 'warm to the core' and wish to get out earlier, you can. Some clients enjoy spa time simply relaxing in silence. Others may bring a book or listen to music while they relax. The spa option is only available as part of The Ultimate Relax package.
What is it meant by 'up to 1 hour', 'up to 1.5 hours' or 'up to 2 hours'?
When you make a booking you can choose which option best suits you. If you wish to have a shorter booking time (eg: 45 minutes) you'll still be charged for the 1 hour booking. The same applies for the massage and spa packages. Your pre-agreed booking is the time I set aside for you (and therefore I can't take other bookings) even if you cut it slightly short on the day the booking price is charged. Unfortunately there's not enough time to have both a massage and spa time within the one hour booking space. So, if a soak in the spa is something you look forward to, the Ultimate Relax package options are for you.
Do you provide a mobile massage service?
No, sorry this service is not offered.
What happens if I need to cancel?
You are welcome to cancel your appointment without penalty, provided this is done within a reasonable time frame. Cancellations made the day prior are considered reasonable, as they allow me the opportunity to offer the time to someone else.
However, same-day cancellations are more difficult to accommodate. I completely understand that unexpected things arise, and life doesn’t always go to plan. That said, after two consecutive same-day cancellations, I will require pre-payment for any future booking. Please note that this payment is non-refundable in the event of another same-day cancellation.
I also reserve the right to decline future bookings at my discretion.
Thank you for your understanding and consideration.
Best approach is to clear your calendar, pick a date/time you can commit to ... and book.
These are the most frequently asked questions at Rural Massage - if you have others we can cover them during your first visit and consultation.